Data Protection — jiji18 Casino Philippines
jiji18 processes all personal data in full compliance with Republic Act No. 10173 (the Data Privacy Act of 2012) and its implementing rules. Your data rights as a Filipino player are legally protected and actively upheld by jiji18.
All data transmitted between your device and jiji18 is protected using industry-standard 256-bit SSL/TLS encryption. Your account credentials, payment details, and personal information are secured in transit and at rest.
As a jiji18 player covered by the Data Privacy Act, you hold eight legally recognized data rights — including access, correction, deletion, and objection. jiji18 provides clear mechanisms to exercise every one of them.
jiji18 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Data is shared only with service providers required to operate the platform and with regulators as legally mandated.
jiji18 collects only the personal data that is necessary to provide gaming services, process transactions, comply with PAGCOR and AMLC regulatory requirements, and protect your account security. Nothing more.
Certain data processing activities at jiji18 are mandatory under PAGCOR's online gaming license conditions and the Anti-Money Laundering Act. These legal obligations take precedence and are disclosed transparently in this Policy.
About this Policy: This Privacy Policy explains how jiji18 collects, uses, stores, shares, and protects your personal data when you register an account, use gaming or betting services, make deposits or withdrawals, or otherwise interact with jiji18.app. Please read it carefully. By creating a jiji18 account or using the platform, you acknowledge that you have read and understood this Policy.
1.1 This Privacy Policy applies to all personal data processed by jiji18 (the "Platform", "we", "us", "our") in connection with the online gaming and sports betting services available at jiji18.app. It covers data collected through the website, mobile web interface, live chat, customer support channels, and any other point of interaction with jiji18.
1.2 jiji18 acts as the Personal Information Controller (PIC) as defined under Republic Act No. 10173, the Data Privacy Act of 2012 (hereinafter the "Data Privacy Act"), and its Implementing Rules and Regulations (IRR). As PIC, jiji18 determines the purposes and means of processing personal data collected through the Platform.
1.3 Third-party game providers, payment processors, and technology service providers who process data under instruction from jiji18 act as Personal Information Processors (PIPs) under the Data Privacy Act and are subject to data processing agreements that bind them to jiji18's data protection standards.
1.4 This Policy should be read alongside jiji18's Terms & Conditions and Responsible Gaming Policy, which contain additional context on how data may be used in connection with account management and responsible gaming tools.
2.1 jiji18 collects personal data through the following means: information you provide directly during registration and KYC; data generated automatically through your use of the Platform; and data received from third parties such as payment providers and identity verification services.
| Category | Data Elements | Source |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, government ID type and number | You (registration / KYC) |
| Contact Data | Philippine mobile number, email address, residential address | You (registration) |
| Verification Data | Government-issued ID images, selfie photographs, proof of payment method | You (KYC process) |
| Financial Data | GCash number, bank account details (BPI, BDO, Metrobank, etc.), deposit/withdrawal history, transaction amounts | You; Payment processors |
| Gaming Data | Game history, wager amounts, session duration, win/loss records, bonus usage, responsible gaming settings | Platform (automated) |
| Technical Data | IP address, device type and OS, browser type, cookie identifiers, session tokens | Platform (automated) |
| Communications Data | Live chat transcripts, support ticket content, email correspondence with jiji18 | You; Platform |
| Behavioural Data | Page visit patterns, feature usage, marketing email interaction, login timestamps | Platform (automated) |
2.2 jiji18 does not intentionally collect sensitive personal information as defined under Section 3(l) of the Data Privacy Act (such as health data, religious beliefs, or political affiliations) unless it is voluntarily disclosed by you in the course of a support interaction or is required for responsible gaming assessment purposes.
3.1 jiji18 processes your personal data on the following legal bases as recognized under the Data Privacy Act:
4.1 jiji18 uses your personal data for the following specific purposes:
Creating and maintaining your jiji18 account; processing deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, InstaPay, and PESONet; providing access to the game lobby; and delivering customer support services.
Verifying your identity and age (minimum 21 years) to comply with PAGCOR regulations; confirming beneficial ownership of payment methods; and meeting source-of-funds verification requirements under the Anti-Money Laundering Act.
Reporting covered and suspicious transactions to the AMLC as required by law; responding to lawful orders from courts, PAGCOR, the National Privacy Commission (NPC), and other Philippine regulatory bodies; maintaining records in accordance with statutory retention periods.
Detecting and preventing account takeovers, payment fraud, multi-accounting, bonus abuse, and other prohibited conduct; monitoring transactions for indicators of money laundering or terrorist financing; maintaining platform integrity.
Monitoring gaming patterns to identify signs of problem gambling; administering self-exclusion requests and account restrictions; providing responsible gaming tools including deposit limits and cooling-off periods.
Analysing aggregated and anonymized usage data to improve platform performance, game recommendations, and user experience. Individual profiling for non-essential purposes is subject to your consent.
Sending promotional offers, bonus notifications, and platform updates to players who have consented to receive marketing communications. See Section 12 for details on managing marketing preferences.
5.1 jiji18 uses cookies and similar tracking technologies to operate and improve the Platform. The following categories of cookies are used:
5.2 You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair Platform functionality. jiji18 does not use third-party advertising cookies or sell data to advertising networks.
6.1 jiji18 does not sell, rent, or trade your personal data to third parties for their independent marketing use. Personal data is shared only in the following circumstances:
jiji18 engages trusted third-party service providers who process data solely on jiji18's instructions under binding data processing agreements. These include payment processors (GCash, Maya, BPI, BDO, Metrobank), identity verification providers, cloud infrastructure providers, and game software providers. All PIPs are contractually obligated to implement appropriate security measures and process data only for the specified purpose.
jiji18 is legally required to share certain data with: PAGCOR (licensing compliance and audit); the Anti-Money Laundering Council (covered and suspicious transaction reports); the National Privacy Commission (data breach notifications and regulatory inquiries); and other Philippine government agencies pursuant to lawful court orders or regulatory directives.
In the event of a merger, acquisition, or sale of jiji18's business or assets, personal data may be transferred to a successor entity subject to the same or equivalent data protection obligations. Players will be notified in advance of any such transfer where practicable.
jiji18 may disclose personal data where necessary to establish, exercise, or defend legal claims in Philippine courts or arbitral proceedings.
Important: jiji18 will never share your personal data — including your gaming history, financial data, or government ID details — with unaffiliated third parties for their own commercial purposes. Any data sharing is limited to what is strictly necessary for the purposes described in this Policy.
7.1 Some of jiji18's service providers — including cloud infrastructure providers and certain game software vendors — may be located outside the Philippines. Where personal data is transferred to recipients in other countries, jiji18 ensures that appropriate safeguards are in place in accordance with Section 21 of the Data Privacy Act and NPC regulations, including:
7.2 jiji18 will not transfer your personal data to a foreign jurisdiction unless the transfer is lawfully authorized under the Data Privacy Act and its IRR, and appropriate protective measures are in place.
8.1 jiji18 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, including compliance with legal retention obligations. The following general retention periods apply:
8.2 Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in a manner that prevents re-identification. Anonymized, aggregated data may be retained indefinitely for statistical and analytical purposes.
9.1 jiji18 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These include:
9.2 While jiji18 takes all reasonable steps to protect your data, no internet-based system is entirely immune from security risks. You are responsible for maintaining the security of your account credentials and for notifying jiji18 promptly if you suspect any unauthorized access to your account.
Data Breach Notification: In the event of a personal data breach that poses a real risk to your rights and freedoms, jiji18 will notify the National Privacy Commission within 72 hours and will inform affected players without undue delay, in accordance with Section 20(f) of the Data Privacy Act.
10.1 As a data subject under the Data Privacy Act, you have the following rights in respect of your personal data held by jiji18. These rights may be exercised by contacting jiji18's Data Protection Officer (DPO) using the contact details in Section 15.
Request a copy of the personal data jiji18 holds about you and information about how it is processed.
Request correction of inaccurate or incomplete personal data. KYC corrections require documentary evidence.
Request deletion of your personal data where processing is no longer necessary, subject to legal retention obligations.
Object to processing based on legitimate interests, including profiling and direct marketing. Objection to marketing takes immediate effect.
Request that jiji18 restrict further processing of your data while a dispute or investigation is pending.
Request your personal data in a structured, commonly used, machine-readable format for transfer to another controller.
Withdraw any consent previously given for marketing or optional analytics processing, without affecting prior lawful processing.
Lodge a complaint with the National Privacy Commission (NPC) if you believe jiji18 has violated your data rights under the Data Privacy Act.
10.2 jiji18 will respond to verified data rights requests within thirty (30) calendar days of receipt, or within the period specified by the NPC for particular request types. Complex requests may require up to an additional sixty (60) days, in which case jiji18 will notify you of the extension.
10.3 jiji18 will not charge a fee for routine data rights requests. Where requests are manifestly unfounded, repetitive, or excessive, jiji18 reserves the right to charge a reasonable administrative fee or decline the request, with written explanation.
Strict Age Minimum: jiji18 is strictly a platform for adults aged 21 years and older under PAGCOR casino gaming regulations. jiji18 does not knowingly collect personal data from persons under 21 years of age. Account registration requires identity verification confirming the player's age. 21+
11.1 If jiji18 becomes aware that personal data has been collected from a person under 21 years of age, the account will be suspended immediately, the personal data will be deleted (subject to any regulatory retention obligations), and the matter may be referred to PAGCOR in accordance with licensing requirements.
11.2 Parents or guardians who believe that a minor has registered a jiji18 account should contact the DPO immediately using the details in Section 15. jiji18 will investigate and act promptly on all such reports.
12.1 jiji18 sends promotional emails, SMS notifications, and in-platform messages about bonuses, new games, and platform updates to players who have opted in to receive marketing communications during registration or subsequently through account settings.
12.2 You may withdraw your consent to marketing communications at any time by:
12.3 Withdrawal of marketing consent will be processed within five (5) business days. You will continue to receive service-related communications (such as account security alerts, transaction confirmations, and KYC requests) regardless of marketing preferences, as these are necessary for the performance of your account contract.
12.4 jiji18 does not engage in profiling for automated marketing decisions that produce legal or similarly significant effects without human review. Promotional offers are based on general player segmentation, not individual automated profiling.
13.1 jiji18 processes gaming behaviour data for responsible gaming purposes, which constitutes a legitimate interest under the Data Privacy Act. Specifically, jiji18 monitors gaming activity patterns to identify potential indicators of problem gambling, including unusual increases in deposit frequency, extended play sessions, or rapid escalation in bet sizes.
13.2 Where such patterns are identified, jiji18 may proactively apply responsible gaming interventions including activity alerts, temporary deposit restrictions, or outreach from the responsible gaming team — all of which are part of jiji18's PAGCOR compliance obligations.
13.3 Self-exclusion data — including the player's name, contact details, exclusion period, and exclusion type — may be shared with PAGCOR's exclusion registry where required by regulation, to prevent access to other PAGCOR-licensed platforms during the exclusion period.
13.4 For comprehensive information on responsible gaming tools available at jiji18, including how to set deposit limits, session reminders, or initiate self-exclusion, please visit the Responsible Gaming Policy page.
14.1 jiji18 reserves the right to amend this Privacy Policy at any time. The current version will always be accessible at jiji18.app/privacy-policy with the effective date clearly displayed.
14.2 Where amendments are material — meaning they significantly affect your data rights, the categories of data collected, or the purposes for which data is used — jiji18 will provide notice via the platform or your registered email address no less than fourteen (14) days before the changes take effect, where practicable.
14.3 Your continued use of jiji18 following the effective date of an updated Privacy Policy constitutes your acknowledgment of the revised Policy. If you do not accept the revised Policy, you must close your account before the effective date.
15.1 jiji18 has appointed a Data Protection Officer (DPO) as required under the Data Privacy Act. The DPO is responsible for overseeing jiji18's data protection compliance, handling data rights requests, and serving as the primary contact for the National Privacy Commission.
15.2 You may contact jiji18's DPO or the general support team for any privacy-related matter using the following channels:
15.3 If you are dissatisfied with jiji18's response to a data rights request or believe your data protection rights have been violated, you may lodge a complaint with the National Privacy Commission (NPC) of the Philippines. The NPC's contact information and complaint procedures are available on the official NPC website.
Related Policies: For full information on how your data and account are governed at jiji18, please also review the Terms & Conditions and the Responsible Gaming Policy. For frequently asked questions about account management and data at jiji18, visit the FAQ page.
Your personal data is protected by Philippine law and jiji18's security infrastructure. Join 500,000+ Filipino players on the PAGCOR-regulated platform that puts your privacy and security first. 21+
Create Your jiji18 Account